Brightside Reviews
(Rated by 1787 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 17 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.5
- Customer Service4.5
- Return Policy4.5
- Good Value4.2
Recent Customer Reviews (17)
Sasa Orosz
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Anastasie Laderoute
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Stefanie Faerber
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Deborah Lynch
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Astrid Beaudoin
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Amelia Yates
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Steven Cooper
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Jay Wolfe
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David Hart
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Khazani Khadzhiyev
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Brightside Pricing
Brightside plans
start at $95 per month
Psychiatry
$95 per month
Therapy
$299 per month
Psychiatry + Therapy
$349 per month
Maintenance plan
$45 monthly
Out-of-pocket costs
start at $95 per month
Payment Methods
Accepted Payment Options:
Prices for items on Brightside.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Brightside credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Brightside Pros & Cons
Pros
1
Affordability: Out-of-pocket costs start at $95 per month, making it a competitive option compared to traditional in-person psychiatry services.
2
Accessibility: Available in all 50 states, and it accepts a growing number of insurance plans, including Medicare and Medicaid.
3
Convenience: Easy to sign up and get matched with a psychiatrist, with the option for weekly live video sessions and unlimited messaging throughout the month.
4
Comprehensive Services: Integrates talk therapy, psychiatry, and medication management into one platform, which can simplify mental health care.
5
User-Friendly App: The Brightside mobile app is easy to use, making it simple to join sessions and take assessments.
CONS
1
Customer Service Issues: Some users have reported difficulty in requesting a new provider, with customer service responses taking several days.
2
Limited Personal Touch: May lack the more personal touch of in-person care, which can be a drawback for some users.
3
Technical Issues: Some users have experienced logistical or technical problems, such as issues with cancellation or changing providers.
4
Medication Limitations: Brightside may not be able to prescribe certain medications, which can be a significant issue for some users.
Brightside Features and Benefits
Features
Personalized Psychiatry
Customized medications prescribed by expert psychiatrists. The platform leverages artificial intelligence (AI) to analyze more than 100 data points to prescribe medication that is suited to your needs. The prescriptions are sent directly to your pharmacy offering a seamless psychiatric journey for anxiety and depression.
Expert Therapy
A customized therapy plan to address depression and anxiety symptoms with one-on-one sessions with an expert therapist. The live sessions provide a comfortable mode for you to discuss your progress and needs with the therapist. The platform also offers self-guided videos through a 10-lesson plan that assists in building healthy habits and a return to a normal life.
Interactive Tools
An interactive mobile application which makes live sessions easier and less stressful.
Insurance Acceptance
Accepts many insurance plans, including Aetna, Cigna, and Medicare. Without insurance, Brightside plans start at $95 per month. Most users can meet with a therapist in two weeks or less.
Psychiatry
$95 per month for an initial consultation and ongoing care, including medication management as needed and unlimited messaging with your prescriber.
Therapy
$299 per month for four live video sessions with a licensed therapist and unlimited messaging.
Psychiatry + Therapy
$349 per month for a combination of both psychiatry and therapy services.
Affordability
Out-of-pocket costs start at $95 per month, making it a competitive option compared to traditional in-person psychiatry services.
Accessibility
Available in all 50 states, and it accepts a growing number of insurance plans, including Medicare and Medicaid.
Convenience
Easy to sign up and get matched with a psychiatrist, with the option for weekly live video sessions and unlimited messaging throughout the month.
Comprehensive Services
Integrates talk therapy, psychiatry, and medication management into one platform, which can simplify mental health care.
User-Friendly App
The Brightside mobile app is easy to use, making it simple to join sessions and take assessments.